Who We Are

zexilariv operates from Unit 1-3, Bourne Industrial Park, Bourne Rd, Dartford DA1 4BZ, United Kingdom. We provide education and training focused on financial modelling skills. When we say "we," "us," or "our" in this policy, we mean zexilariv.

For data protection purposes, we act as the data controller. That means we decide how and why your personal data gets processed.

Information We Collect

Information You Give Us Directly

When you interact with our services, you might provide:

• Contact details (name, email address, phone number)
• Educational background and professional experience
• Payment information when you enrol in programmes
• Communications you send us through forms or email
• Course progress and assignment submissions
• Feedback and survey responses

Information We Collect Automatically

When you visit our website, we automatically gather certain technical data:

• IP address and general location data
• Browser type and version
• Pages you visit and time spent on them
• Referring website addresses
• Device information (operating system, screen size)

How We Use Your Information

We process your personal data for specific purposes, and we always have a legal basis for doing so. Here's what that looks like in practice:

We won't use your data for purposes fundamentally different from what we've outlined here without telling you first.

Sharing Your Information

We're not in the business of selling your data. That said, we do share information with certain third parties who help us run our services:

Service Providers

We work with companies that provide:

• Payment processing (your card details go directly to them, not through our systems)
• Email delivery services for course communications
• Website hosting and technical infrastructure
• Learning management system platforms
• Customer support tools

These providers can only use your data to deliver the services we've hired them for. They're contractually bound to protect your information and can't use it for their own purposes.

Legal Requirements

Sometimes we're legally required to share information with regulators, law enforcement, or courts. This happens rarely, but when it does, we'll only share what's legally necessary.

Business Transfers

If zexilariv were ever sold or merged with another company, your personal data would be transferred to the new owner. We'd notify you before this happens.

Your Rights

UK data protection law gives you substantial rights over your personal information. Here's what you can do:

To exercise any of these rights, send us an email at contact@zexilariv.com with your request. We'll respond within one month and won't charge you unless your request is clearly excessive or repetitive.

How We Protect Your Data

We implement appropriate technical and organisational measures to keep your information secure:

• Encrypted connections (SSL/TLS) for all data transmission
• Access controls ensuring only authorised staff can view personal data
• Regular security assessments and updates
• Secure backup systems with encryption
• Staff training on data protection responsibilities
• Incident response procedures if something goes wrong

Data Retention

We don't keep your data longer than necessary. Here's our general approach:

• Active students: We keep your data for the duration of your programme plus seven years (for educational and regulatory records)
• Marketing contacts: We keep your details until you unsubscribe or two years of inactivity
• Website analytics: Aggregated data retained for three years, individual session data for 14 months
• Financial records: Six years from the end of the relevant financial year (UK legal requirement)
• Support communications: Three years from the last interaction

After these periods, we either delete your data or anonymise it so it can't identify you personally.

Cookies and Tracking

Our website uses cookies (small text files stored on your device) to function properly and improve your experience. We use:

• Essential cookies: Necessary for basic website functionality and security
• Performance cookies: Help us understand how visitors use our site
• Functional cookies: Remember your preferences and settings

You can control cookies through your browser settings, though disabling essential cookies might affect how our site works. Most browsers let you view, manage, and delete cookies easily.

International Transfers

Our servers are located in the United Kingdom, and we primarily work with UK-based service providers. Occasionally, we might use providers with operations outside the UK (such as cloud services with international infrastructure).

When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Adequacy decisions (countries recognised as providing adequate protection)
• Standard contractual clauses approved by UK authorities
• Additional security measures where needed

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 16 without parental consent. If you're under 16 and interested in our programmes, please have a parent or guardian contact us.

If we discover we've inadvertently collected data from someone under 16 without proper consent, we'll delete it promptly.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "last updated" date at the top shows when we last revised this policy. We recommend checking back periodically, especially if you haven't visited in a while.

Complaints and Concerns

If you're unhappy with how we've handled your personal data, please contact us first so we can try to resolve the issue. We take complaints seriously and investigate thoroughly.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator: